Last updated: December 29, 2025
1. Introduction
Welcome to ShipFaster, operated by ML Labs ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated SEO analysis and optimization platform.
2. Information We Collect
Personal Information
- Name and email address when you create an account
- Billing information and payment details for subscription services (processed by Paddle)
- Profile information you choose to provide
- Communication preferences
Usage Information
- URLs and websites you analyze using our automated tools
- SEO audit results and reports generated by our software
- Keywords and search queries you track
- Log data including IP address, browser type, and access times
3. How We Use Your Information
- Provide, maintain, and improve our automated SEO analysis services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
4. Payment Processing
All payment transactions are processed by Paddle.com, who acts as the Merchant of Record. Paddle maintains appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of your payment data. For more information, please refer to Paddle's Privacy Policy at paddle.com/legal/privacy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- Payment Processor: Paddle.com for processing transactions
- Service Providers: Third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
6. Data Security
ML Labs implements appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify or update inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can control cookies through your browser settings.
9. Contact Us
If you have questions about this Privacy Policy, please contact ML Labs at:
Email: privacy@shipfaster.app