Contact Us

Have questions? We're here to help.

Email Support
Get help via email

For general inquiries, support, or billing questions

support@shipfaster.app
Live Chat
Chat with our team

Available Monday-Friday, 9am-5pm EST

Use the chat widget in the bottom right corner

Frequently Asked Questions

How do I access my templates?

After purchase, templates are available in your dashboard under "Purchases". You can download them anytime.

What payment methods do you accept?

We accept all major credit cards via Paddle, as well as cryptocurrency payments through NOWPayments.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee. See our Refund Policy for details.

Can I use templates for client projects?

Yes! All our templates come with a commercial license allowing you to use them for unlimited client projects.